Sign-Up for ECUA E-Notification

You can now opt-in to receive email notification when your bill is ready to be viewed online at Emerald Coast Utilities Authority’s (ECUA) Click2Gov web site, on the same day that it is generated by our billing system.

The Click2Gov web application, generally available to customers 24 hours a day, provides real-time access to your utility billing account information via the Internet.

To register your account and establish a PIN all you need to know is your account number, the billing cycle and route for your account, and have an email
address.  Your account number, the billing cycle, and route for your
account can be found on your ECUA statement.  Choose the Create PIN option
from the main menu. Enter the account number just as it appears on your
statement. Enter the cycle and route number from that statement and press the
submit button.  On the next screen you will need to enter and verify a PIN
and email address and press the submit button.  The system will then email
you a link that will allow you to activate your on-line account.

Account holders may verify their current utility account balance, check payment history, or view summaries of billing statements and water consumption history for their home or business.  Utilities account information is retrieved from the ECUA’s utility billing system.

To sign-up, simply call our Customer Service Center at (850) 476-0480 or email