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ECUA Citizen Advisory Committee Meeting Scheduled for Wednesday, October 17, 2018 has been cancelled...Click Here

Current Status: Alert Active
Monday, October 15, 2018
03:50 pm CDT

ECUA Citizen Advisory Committee Meeting Scheduled for Wednesday, October 17, 2018 has been cancelled.

For more information, customers may contact ECUA Customer Service at (850) 476-0480 for assistance.

 

ECUA Offices will Close at 12:00 p.m. Today and All Day Tomorrow....Click Here

Current Status: Alert Cancelled
Tuesday, October 9, 2018
10:24 am CDT

ECUA business offices will close at noon Tuesday, Oct. 9, in anticipation of Hurricane Michael, and will re-open on Thursday morning, October 11, at 8:00 a.m.

If you have an emergency only, please call (850) 476-5110.

For more information, customers may contact ECUA Customer Service at (850) 476-0480 for assistance.

 

ECUA Sanitation Collection Changes Due to Hurricane Michael...Click Here

Current Status: Alert Cancelled
Monday, October 8, 2018
03:52 pm CDT

ECUA collections scheduled on Wednesday for the Perdido Key Area have been moved up to Tuesday, Oct. 9, in anticipation of bridge closures due to Hurricane Michael.  Residents located on Perdido Key, south of the Theo Baars Bridge ONLY, are asked to place their yard waste, garbage and recycling cans out for collection by 5:30 a.m. Tuesday morning.   Garbage and recycling cans will be collected by the same truck due to the expedited nature of this collection.

Wednesday collections for ECUA Commercial sanitation customers on Perdido Key, south of the Theo Baars Bridge ONLY, will also be made on Tuesday.

Mainland Escambia County:
ECUA Residential and Commercial sanitation services in Escambia County are cancelled for Wednesday, October 10.  Wednesday’s collections will be made on Thursday, Thursday’s collections will be made on Friday, and Friday’s collections will be made on Saturday.   Updates will be posted to the ECUA website Advisory page and released to local media as necessary, should conditions change.

For more information, customers may contact ECUA Customer Service at (850) 476-0480 for assistance.

 

Do You Have A General Question About ECUA?

Current Status: Alert Active
Monday, May 22, 2017
03:55 pm CDT

Do you ever wonder about general ECUA operations and what it takes to provide water, wastewater, sanitation collection, and recycling services to our community?  Questions like: “How many miles of water mains do we have in our system?” Or, “How many billions of gallons of wastewater are reclaimed each year?”  What about, “How many tons of garbage and recyclables are collected each week?”  The list is endless so we’ve established a dedicated email address and phone line for these questions, and more! 

For general inquiries about ECUA that don’t pertain to your account, please use the following contact information:

General Inquiries: 850-969-5888 

inquiries@ecua.fl.gov

 

For inquiries pertaining to your account, please call our Customer Service line at 850-476-0480 or email customer.service@ecua.fl.gov)

For more information, customers may contact ECUA Customer Service at (850) 476-0480 for assistance.