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ECUA's Good Friday Schedule...Click Here

Current Status: Alert Active
Thursday, April 18, 2019
09:12 am CDT

ECUA Customer Services Dept. Closed on Good Friday;

All Other ECUA Offices Open and No Change to Sanitation Schedule

 

The ECUA Customer Service office will be closed on Friday, April 19, in observance of Good Friday.   However, all ECUA business offices will be open and residential and commercial sanitation collections for ECUA customers in Escambia and Santa Rosa Counties will be unaffected by the holiday and will be carried out as usual.

For more information, customers may contact ECUA Customer Service at (850) 476-0480 for assistance.

 

ECUA to Begin Easement Clearing Project Monday

Current Status: Alert Cancelled
Friday, March 22, 2019
11:54 am CDT

ECUA to Begin Easement Clearing Project Monday

 An ECUA contractor will begin an easement clearing project on Monday, March 25, behind the residential homes located on Moore Avenue, at Patricia Drive.  Work will begin at 8:00 a.m. and conclude at 4:30 p.m. daily.  The project is expected to take one week to complete, weather permitting, and is designed to provide access for ECUA utility crews’ maintenance of system sewer mains.  

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For more information, customers may contact ECUA Customer Service at (850) 476-0480 for assistance.

 

ECUA Offices Closed on Presidents' Day; No Changes to Sanitation Collections...Click Here

Current Status: Alert Cancelled
Friday, February 15, 2019
09:37 am CST

ECUA OFFICES CLOSED MONDAY, NO SCHEDULE CHANGE FOR ECUA SANITATION SERVICES

          ECUA offices will be closed Monday, February 18, in observance of the Presidents' Day holiday.   However, all residential and commercial sanitation collections for ECUA customers in Escambia and Santa Rosa Counties will be unaffected and will be carried out as scheduled.   Customers may call ECUA Customer Service at 476-0480 for additional information.

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For more information, customers may contact ECUA Customer Service at (850) 476-0480 for assistance.

 

No Schedule Changes for ECUA Sanitation Services the week of January 21st...Click Here

Current Status: Alert Cancelled
Thursday, January 17, 2019
01:12 pm CST

ECUA OFFICES CLOSED MONDAY,

NO SCHEDULE CHANGE FOR ECUA SANITATION SERVICES

          ECUA offices will be closed Monday, January 21, in observance of the Martin Luther King, Jr. holiday.   However, all residential and commercial sanitation collections for ECUA customers in Escambia and Santa Rosa Counties will be unaffected, and will be carried out as scheduled.   Customers may call ECUA Customer Service at 476-0480 for additional information, or visit the ECUA website at 

For more information, customers may contact ECUA Customer Service at (850) 476-0480 for assistance.

 

ECUA Business Offices and Sanitation Schedules for the Christmas and New Year's Holidays...Click Here

Current Status: Alert Cancelled
Wednesday, December 19, 2018
02:27 pm CST

ECUA offices will be closed Monday, December 24 and Tuesday, December 25, in observance of the Christmas holiday, and on Tuesday, January 1, 2019, in observance of the New Year’s holiday. The Customer Service office and walk-in payment area ONLY will be closed on Monday, December 31.  All other ECUA offices and the drive-thru window will be open on this day.

Sanitation Collections, Escambia County:
All of the ECUA Sanitation Collections in Escambia County (Garbage, Recycling & Yard Trash) during these two weeks will be made one day later than normally scheduled.

Sanitation Collections, Santa Rosa County:
There will be NO collections on Tuesday, December 25 and January 1.  Tuesday recycling collections for our Santa Rosa County customers will be made on Wednesday, Dec. 26 and Jan. 2, 2019, respectively for each holiday week.

Christmas Tree Collections in Escambia and Santa Rosa Counties:
ECUA customers in Escambia and Santa Rosa Counties may place real wreaths and Christmas trees at the curb for pick-up with their regular yard waste collection.   Customers are asked to remove all tinsel and decorations from their trees before placing them at the curb, and to ensure that trees, or portions thereof, are no more than 6 feet in length.  Trees can be placed at the curb with other yard trash, and should not be placed in the recycling cans or green garbage containers.   

For more information, please call ECUA Customer Service at 476-0480.

For more information, customers may contact ECUA Customer Service at (850) 476-0480 for assistance.

 

ECUA Holiday Schedules in Observance of Thanksgiving Holiday...Click Here

Current Status: Alert Cancelled
Monday, November 19, 2018
09:52 am CST

ECUA business offices will be closed on Thursday, November 22 and Friday, November 23, in observance of the Thanksgiving holiday.  Offices will reopen on Monday, November 26.

ESCAMBIA COUNTY ONLY:

All residential sanitation, recycling, and yard trash collections for ECUA customers that would normally be made on Thursday, Nov. 22, or Friday, Nov. 23 will be made one day later, on Friday, Nov. 23 or Saturday, Nov. 24, respectively. 

All commercial sanitation collections for ECUA customers that would normally be made on Thursday, Nov. 22, will be made one day earlier, on Wednesday, Nov. 21.  There are no changes to the schedule for commercial services scheduled on Friday, Nov. 22, or Saturday, November 24.

 

SANTA ROSA COUNTY (NORTH-END) and THE TOWN OF JAY ONLY:

There will be no garbage or yard trash collection on Thanksgiving Day, Nov.  22.  Garbage and yard trash will be collected on the next normally scheduled collection day for that route (Monday).  Recycling collection scheduled for Thursday, November 22, will be collected on Saturday, November 24.

 

There are NO CHANGES to Tuesday and Friday collections, which are unaffected by the holiday schedule change. 

 

For more information, customers may contact ECUA Customer Service at (850) 476-0480 for assistance.

 

Veterans' Day: ECUA Offices Open, Customer Service Office Closed, Sanitation Schedules Unaffected...Click Here

Current Status: Alert Cancelled
Wednesday, November 7, 2018
11:15 am CST

ECUA business offices, facilities, and the drive-thru payment lane at the Ellyson Industrial Park Campus will be open on Monday, November 12, however, the Customer Service office and the walk-in payment area will be closed in observance of the Veterans’ Day holiday.

All residential sanitation, recycling, yard trash collections and commercial sanitation collections will remain on their usual schedules and will not be affected by the holiday.

For more information, customers may contact ECUA Customer Service at (850) 476-0480 for assistance.

 

ECUA Citizen Advisory Committee Meeting Scheduled for Wednesday, October 17, 2018 has been cancelled...Click Here

Current Status: Alert Lifted
Monday, October 15, 2018
03:50 pm CDT

ECUA Citizen Advisory Committee Meeting Scheduled for Wednesday, October 17, 2018 has been cancelled.

For more information, customers may contact ECUA Customer Service at (850) 476-0480 for assistance.

 

ECUA Offices will Close at 12:00 p.m. Today and All Day Tomorrow....Click Here

Current Status: Alert Cancelled
Tuesday, October 9, 2018
10:24 am CDT

ECUA business offices will close at noon Tuesday, Oct. 9, in anticipation of Hurricane Michael, and will re-open on Thursday morning, October 11, at 8:00 a.m.

If you have an emergency only, please call (850) 476-5110.

For more information, customers may contact ECUA Customer Service at (850) 476-0480 for assistance.

 

ECUA Sanitation Collection Changes Due to Hurricane Michael...Click Here

Current Status: Alert Cancelled
Monday, October 8, 2018
03:52 pm CDT

ECUA collections scheduled on Wednesday for the Perdido Key Area have been moved up to Tuesday, Oct. 9, in anticipation of bridge closures due to Hurricane Michael.  Residents located on Perdido Key, south of the Theo Baars Bridge ONLY, are asked to place their yard waste, garbage and recycling cans out for collection by 5:30 a.m. Tuesday morning.   Garbage and recycling cans will be collected by the same truck due to the expedited nature of this collection.

Wednesday collections for ECUA Commercial sanitation customers on Perdido Key, south of the Theo Baars Bridge ONLY, will also be made on Tuesday.

Mainland Escambia County:
ECUA Residential and Commercial sanitation services in Escambia County are cancelled for Wednesday, October 10.  Wednesday’s collections will be made on Thursday, Thursday’s collections will be made on Friday, and Friday’s collections will be made on Saturday.   Updates will be posted to the ECUA website Advisory page and released to local media as necessary, should conditions change.

For more information, customers may contact ECUA Customer Service at (850) 476-0480 for assistance.